Frequently Asked Questions

What types of stone do you offer?

We offer a wide range of high-quality stones, including granite, marble, and quartz, each available in various colors and finishes to suit your style and project needs. Whether you're looking for classic marble, durable granite, or versatile quartz, we have something to fit every taste and budget.

What is the difference between granite, marble, and quartz

Granite is a natural stone known for its durability and resistance to heat, making it ideal for kitchen countertops. Marble offers a timeless elegance with unique veining, commonly used in bathrooms and decorative applications. Quartz, an engineered stone, is non-porous, resistant to stains, and available in a variety of patterns and colors, making it low-maintenance and highly versatile.

How do I choose the right stone for my project?

Choosing the right stone depends on the intended use, style preferences, and maintenance expectations. Our team is here to help! We’ll guide you through the benefits of each stone type based on your specific needs and aesthetic goals to ensure you make the best choice for your home

Can I see samples or slabs before making a decision

Absolutely! We encourage all customers to visit our Charlotte showroom, where you can view full slabs and samples of our granite, marble, and quartz options. Seeing the stone in person helps you visualize how it will look in your space and lets you appreciate the colors and patterns.

What is the typical process and timeline for a countertop project

Our process includes an initial consultation, stone selection, precise measurements, fabrication, and installation. Most projects are completed within 2-3 weeks after finalizing the design and measurements, though the timeline can vary depending on project specifics.

Do you offer custom designs and edge profiles

Yes, we specialize in custom countertop fabrication and offer a variety of edge profiles, including standard and premium options. Our skilled craftsmen will work with you to design a countertop that perfectly fits your space and personal style.

How do I maintain and clean my stone countertop

Granite, marble, and quartz each have specific care guidelines. Generally, we recommend using mild, non-abrasive cleaners and avoiding harsh chemicals. For granite, a periodic resealing will help maintain its resistance to stains. Marble requires extra care to avoid etching and staining, while quartz is low-maintenance and doesn’t require sealing.

Is sealing necessary for all types of stone?

Sealing is essential for natural stones like granite and marble to protect against stains and moisture absorption. Quartz, being non-porous, does not require sealing, making it a popular choice for homeowners seeking a low-maintenance surface.

Can I place hot pans directly on my stone countertop?

While granite and quartz are generally heat-resistant, we recommend using trivets or heat pads to prevent any potential damage from extreme temperatures. Marble is more sensitive to heat, so extra caution is advised to avoid surface damage.

Do you offer a warranty on your countertops?

Yes, we offer a warranty on our craftsmanship and installation. Quartz surfaces often come with a manufacturer’s warranty, which we can discuss in detail based on the brand you choose. Our team is committed to quality, and we stand behind our work to ensure your satisfaction.

Can I use marble in my kitchen?

Yes, marble can be used in the kitchen; however, it is more prone to scratches, staining, and etching from acidic substances. Many customers still choose marble for its beauty and uniqueness, opting for a honed finish to help disguise any etching. Our team can discuss care techniques to help keep your marble looking its best.

Do you offer installation services, and are they included in the price?

Yes, we provide professional installation services. Installation is typically included in the project quote, which covers the stone, fabrication, and installation. We ensure a smooth installation process for a perfect fit and finish.

How do I get an estimate for my project?

You can request an estimate by contacting us via phone, email, or through our website’s contact form. We’ll ask for details about your project to provide an accurate quote, and we may arrange a site visit to take measurements if needed.

What is your service area?

Based in Charlotte, NC, we proudly serve the surrounding areas, including Matthews, Huntersville, Concord, and beyond. Contact us to see if your location is within our service range.

Can I use my existing cabinets with new countertops?

In most cases, yes. We can install new countertops on your existing cabinets, provided they are structurally sound and level. Our team will assess your cabinets during the measurement phase to ensure compatibility.

Do you work with contractors and designers?

Yes! We frequently collaborate with contractors, designers, and builders. If you're working with a professional, we're happy to work alongside them to ensure your project is completed to your specifications.

What sets The Marble and Stone Shop apart from other stone fabricators?

As a family-owned business serving Charlotte since 1970, we are known for our quality craftsmanship, personalized service, and commitment to customer satisfaction. Our team brings decades of experience and passion to every project, ensuring you receive exceptional results tailored to your vision.

stone countertops | granite vs marble | how to clean granite | kitchen countertops | fireplace surrounds

stone countertops | granite vs marble | how to clean granite | kitchen countertops | fireplace surrounds